With their first season in rugby union’s premiership, Exeter Chiefs rugby has certainly evolved during our time working with them. For four seasons now, Rokk Media has helped the Chiefs realise their objectives on the web – and have helped develop a few more. By creating a portal for team news, fixtures, results, community news and a whole host of other information, Rokk Media have been able to help the Chiefs maintain a very high profile, as well as engaging with their loyal fans.
Bringing together the development of a number of bespoke modules and an extremely flexible CMS has been an essential part of the Chiefs’ website development. Making sure that the fans are able to engage and keep up to date with the latest information is key which has made RSS, Twitter, and fixtures and results feeds an integral part of the sites structure.
The site also needed to offer fans the opportunity to buy season tickets, sponsor the team and it’s players and purchase Chiefs merchandise. With the onset of their first season in the premiership, Exeter Chiefs are now looking to add more interactive elements to their website that include video interviews with key players, match highlights, team blogs, insights into the Chiefs’ training, behind the scenes, an official community section and a whole host more…watch this space.
An integral part of the Chiefs’ marketing strategy is to keep in contact with it’s fans. With one of the highest open rates and a continuous stream of new subscribers, the Exeter Chiefs newsletter facility has really been a success. Fans are regularly emailed with updates on the latest news, views and special offers. With the ability to track who opens newsletters, click throughs and send followup emails, Exeter Chiefs have been able to really target their key audiences with information that is relevant and of interest.
Social media marketing
As a truly forward thinking club who really want to communicate with their fans, Exeter Chiefs have always been keen to make the most of marketing opportunities via social media. Match day Twitter feeds, community websites, topical blogs and making the most of third party services such as Facebook and YouTube has really made the Chiefs accessible to a very wide ranging fan base.
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What our clients say
Thank you both so much for today, it was just what the students needed.
Adam thank you for offering Fred’s services today and the hospitality you gave as a company.
Fred, you were brilliant with the students and gave both them and Nick lots to think about. I learnt a lot too!!!Yvonne Paddon
Ivybridge Community College
“From the moment I enquired with Rokk Media about building our website, I was impressed by their attentiveness, efficiency and professionalism. Throughout the whole process, they have been highly responsive and have had a strong grasp on our brand identity and of the end result. Special mention goes to Tara Fletcher, who has headed up the project. Tara is consultative, methodical and has gone the extra mile throughout the process. I highly recommend Rokk Media”Helen Plumridge
“We recruited Rokk Media to develop a website for our European project, VALMER. It was a challenging brief as we wanted to be able to edit the website, yet develop some more advanced features which required more than simple ‘out of the box’ solutions. Rokk really listened to what we wanted, and went out of their way to understand our project in order to deliver a website that suited our needs. Project management was excellent, and Hannah was always quick to respond to any communications. We are absolutely delighted with our website, which is both stylish and functional, and would have no hesitation in recommending Rokk Media.”Ness Smith
“Your technical and artistic interpretation of our ideas has been exceptional… the website was completed on budget and on time, and exceeds all the objectives we set at our first meeting… there were times that I felt we were your only client – I know that wasn’t the case!”Denise Gould
“Just to say we are delighted with the finished website. Many thanks for all your help and support.”Phil Hughes
“I would be more than happy for anyone to contact me to discuss the quality of the work and service that we’ve received from Rokk, so please, rather than sit and read through a load of waffle, pick up the phone and call me, or even drop me an email. In short; work with Rokk – you will NEVER regret it”Justin Miles
Last Great Challenge
“You have all been brilliant and we thank you most sincerely for your outstanding work, attention to detail and skill – and as importantly for the way you have taken it on. Your passion and energy for this project has been exemplary”Farren Drury MBE
Make it Yours
“These guys are impressive. Unflappable; professional; understated, but oozing with experience. A safer pair of hands you couldn’t wish to be in. But safety does not imply boring. Their levels of creativity are pretty good too.”L. T.
“…your help and advice has been invaluable and undoubtedly contributed to our success – I can’t thank you enough.”Major Simon Gray
“Having used a number of Web design and build companies in the past, with varying levels of success, I can now say that Rokk Media provide me with a service second to none! My clients are mainly mobile telephone networks and as such require not only excellent design but also a very fast turn around and value for money. Rokk provide all of these and so far have never been stumped for an answer. Use them, you won’t be sorry!”N. Barnett
E33 UK Ltd